Privacy Policy

  1. Introduction
    1.1. KJ Folk Music (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.
    1.2. This Privacy Policy explains what data we collect, how we use it, and your rights under UK data protection law, including the UK GDPR and Data Protection Act 2018.

  2. Information We Collect
    2.1. When you make an enquiry or booking, we may collect the following information:

  • Name

  • Contact details (email, phone number, address)

  • Event details (date, location, timings)

  • Payment details (processed securely via our payment provider – we do not store card details)
    2.2. We may also collect information automatically through cookies (see our Cookie Policy).

  1. How We Use Your Information
    3.1. To process bookings and provide our services.
    3.2. To communicate with you about your booking, event, or related services.
    3.3. To improve our website, customer experience, and services.
    3.4. For legal, regulatory, or accounting purposes.
    3.5. With your consent, to send you marketing or newsletters (you can unsubscribe at any time).

  2. Legal Basis for Processing
    4.1. We process your personal data under the following lawful bases:

  • Contract: To perform our obligations under a booking.

  • Legitimate interests: To improve services, prevent fraud, and ensure business operations.

  • Consent: For marketing communications.

  • Legal obligation: Where required by law.

  1. Data Sharing
    5.1. We will never sell your personal data.
    5.2. We may share your information with trusted third parties, such as:

  • Musicians and team members involved in your booking.

  • Payment processors and booking platforms.

  • IT and marketing service providers (e.g. email newsletters, analytics).
    5.3. Any third party we work with is required to protect your data and only use it for the agreed purpose.

  1. Data Retention
    6.1. We keep your personal information only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.
    6.2. Enquiry and booking information is normally retained for up to 6 years.

  2. Your Rights
    7.1. Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request erasure of your data (subject to legal requirements).

  • Restrict or object to processing in certain circumstances.

  • Withdraw consent for marketing at any time.
    7.2. To exercise these rights, please contact us at info@kjmusic.uk.

  1. Data Security
    8.1. We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
    8.2. Payments are processed securely by third-party providers and we do not store card details.

  2. International Transfers
    9.1. If we use third-party service providers outside the UK, we ensure appropriate safeguards are in place to protect your data.

  3. Updates to This Policy
    10.1. We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “last updated” date.

  4. Contact Us
    11.1. If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at info@kjmusic.uk.

Last updated: September 2025